1. Big Basket gift cards can only be redeemed on the Big Basket website or mobile app.
2. Gift cards cannot be exchanged for cash or used to purchase other gift cards.
3. Multiple gift cards can be used in a single transaction.
4. Gift cards are valid for a specific period, usually mentioned on the card or in the email received upon purchase.
5. Any unused balance on the gift card can be used for future purchases.
6. In case of loss, theft, or damage, Big Basket will not be responsible for replacing or reimbursing the value of the gift card.
7. Big Basket reserves the right to modify or cancel the terms of the gift card without prior notice.

1. To use a Big Basket gift card, follow these steps:
2. Visit the Big Basket website or download the mobile app.
3. Select the products you wish to purchase and add them to your cart.
4. Proceed to the checkout page.
5. Under the payment section, select the “Gift Card” option.
6. Enter the gift card code and the corresponding PIN, if applicable.
7. Click on “Apply” to redeem the gift card.
8. The available balance on the gift card will be applied to your order total.
9. If the gift card balance is insufficient, you can pay the remaining amount using other payment methods.
10. Complete the checkout process and enjoy your discounted or free shopping using the Big Basket gift card.

As these gift card are sold by individuals sellers  , So after the delivery of the gift card buyer have to redeem or add it to merchant account , If You get any issue with the gift card you have to report it within 24 Hours to crafin team as after that we will release the payment of the seller.Hence no refund is possible after 24 hours of delivery.