Frequently Asked Questions
Buying Gift Cards
How does the discounted gift cards works ?
The process of buying gift cards on our platform is similar to other online gift card stores. Sellers list their gift cards at discounted prices, and users can browse and purchase them according to their preferences.
Are any tax added during checkout ?
No,We don’t charge extra tax for buying gift cards.
Are there any shipping charges ?
No,We don’t charge any extra shipping charge.
How does the gift card delivered ?
The gift card is delivered in your email within 15minutes.
How to apply the coupon code ?
If you have any coupon code or if the product is eligible for any coupon discount You can apply it on the checkout page.
How to get extra cashback ?
If any gift card eligible for cashback you get the cashback after the product purchase in your wallet.
How to use the wallet ?
You can use your wallet to purchase gift cards from our website.You also recharge your wallet from available payment method.
Can I cancel my order ?
You can’t cancel or return the gift card after order placed.
What payment Method available for payment ?
Now only paytm and payumoney is available for payment.
What is the validity ofGift Cards ?
It depends on the seller who sell the gift cards.Basically it is about 6-12 Months.
Selling Gift Cards
How to sell a gift card ?
To sell a gift card, follow these steps:
Register or log in to Crafin. Access your profile and update your KYC (Know Your Customer) details and payout information.
Click on the “Sell Gift Card” Option and provide the necessary details of your gift card.
Our team will verify the gift card, and you will receive payment within the given timeline.
What is the Processing Fee ?
Processing Fee is depends on gift cards.
What is min balance required to a gift card ?
There is no minimum balance requirement to sell gift card.
What Payment method available for Payout ?
You can choose to withdraw your payment via bank account or UPI
How to change the payout method?
To change your payout method, simply navigate to your profile and click on the payout option. There, you will find the option to update your payout details.
Can I use the gift card after submit for sell?
No,You Cannot use the gift card after listing on our website.If you want to remove the gift card you can contact us on support@crafin.in.
Is there any minimum value for payout?
Absolutely! You’re free to withdraw your money at any amount, but keep in mind that a ₹5 withdrawal fee will be deducted if your payout is less than below ₹100.
